KLEO ARAI Privacy Policy

Last Updated: 25/11/2024

At KLEO ARAI (kleoarai.com), we are committed to protecting the privacy and rights of our customers, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website and services. By accessing and using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller Identification

The data controller responsible for processing personal data collected on this website is Kleo Araiz, located at [insert your address or the data controller’s address] and reachable via email at [contact email]. KLEO ARAI ensures the protection of personal data in compliance with applicable laws, including the Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD).

2. Data We Collect

We colecta personal data you provide directly, such as when you:

• Register on our website.

• Make a purchase.

• Subscribe to our newsletter or mailing lists.

• Contact us via forms or email.

The personal data we may collect includes, but is not limited to:

• Full name.

• Email address.

• Postal address.

• Phone number.

• Payment information.

We may also collect information automatically when you interact with our website, including:

• IP address.

• Browser and device type.

• Pages visited and browsing time.

• Cookies and similar technologies.

3. Purpose of Data Processing

We use the information we collect for the following purposes:

• To process and manage your orders and purchases.

• To send you order confirmations, invoices, and shipping updates.

• To provide customer support.

• To send promotional communications if you have subscribed to them.

• To enhance website functionality and personalize your experience.

• To comply with legal obligations, such as maintaining tax records.

4. Legal Basis for Data Processing

The legal bases for processing your personal data include:

• Performance of a contract: When processing your orders or providing products and services.

• Consent: When you subscribe to our newsletter or agree to receive promotional communications.

• Legitimate interest: To improve our services and user experience.

• Legal obligation: In relation to billing and financial record-keeping.

5. Data Sharing

We do not sell, rent, or disclose your personal data to third parties, except in the following cases:

• External service providers: We may share information with providers who assist us in website operations (e.g., payment services, hosting, and data analytics) under strict confidentiality agreements.

• Legal obligations: When required to comply with a legal obligation or in response to a court order.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Right of access: Request details of the personal data we are processing about you.

• Right to rectification: Request correction of incorrect or incomplete data.

• Right to erasure: Request deletion of your personal data when it is no longer needed for its original purpose.

• Right to object: Object to the processing of your personal data based on our legitimate interests.

• Right to data portability: Request a copy of your data in a structured, commonly used format.

• Right to restrict processing: Request that we limit the use of your data under certain circumstances.

To exercise any of these rights, contact us at privacidad@kleoarai.com.

7. Cookies

We use cookies and similar technologies to improve your user experience, personalize content, and analyze traffic. You can configure your browser to reject cookies or notify you when they are used. For more details, please refer to our [Cookie Policy].

8. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal updates or changes in our data processing practices. Significant changes will be communicated by updating this page and, if applicable, via email notification.

10. Contact

If you have any questions or concerns about this Privacy Policy, you can contact us at:

• Email: privacidad@kleoarai.com

This Privacy Policy is designed to ensure that your rights as a user are respected and your personal data is handled confidentially and securely at KLEO ARAI.